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The Hidden Gazebo Eatery
Effective Date: October 26, 2026

At The Hidden Gazebo Eatery, we value the trust our guests place in us. We aim to handle personal information responsibly when you visit our website, make a reservation, purchase an experience, attend an event, or communicate with us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information.

1. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact Information

This may include your name, email address, telephone number, mailing address, and other contact details you provide when making an inquiry, joining our guest community, or making a reservation.

Reservation and Transaction Information

This may include your reservation date and time, guest count, selected experience, booking status, payment confirmation, purchase history, and information needed to manage your reservation.

Payments may be processed through third-party payment providers. We do not intend to collect or store complete payment-card details through ordinary website forms.

Dietary and Accommodation Information

If you voluntarily provide information about food allergies, dietary restrictions, accessibility requirements, or other arrangements, we may use it to determine whether and how we can accommodate your booking.

Please provide only information reasonably necessary to arrange your experience.

Communications

We may retain communications you send us through email, telephone, website forms, reservation platforms, text messages, or other business channels to respond to inquiries, manage reservations, and provide customer service.

Website and Technical Information

Depending on the website features and services in use, we or our service providers may collect technical information such as browser type, device information, approximate location derived from internet protocol information, pages visited, and website interaction data.

Cookies and similar technologies may be used where enabled. The information collected depends on the tools and settings actually used on our website.

Photography and Video

We may photograph or record our food, garden, dining environment, and special events for website, social media, and marketing purposes.

Where we use identifiable guest images or recordings for promotional purposes, we will provide appropriate notice and obtain consent where required by law or appropriate for the intended use.

2. How We Use Personal Information

We may use personal information to:

• Respond to questions and reservation inquiries.

• Process, confirm, and manage bookings.

• Communicate about reservations, schedule changes, and special requests.

• Prepare requested dining experiences and accommodate disclosed dietary requirements.

• Process payments and maintain business records.

• Provide customer support and resolve disputes.

• Improve our website and guest experience.

• Manage the Hidden Gazebo Club guest community.

• Send promotional communications where permitted by law and in accordance with applicable consent and opt-out requirements.

• Publish guest photographs or videos where appropriate permission has been obtained.

• Prevent fraud, protect safety, and meet applicable legal obligations.

We do not intend to use information about allergies or dietary restrictions for unrelated marketing purposes.

3. The Hidden Gazebo Club

The Hidden Gazebo Club is our guest community, created to keep guests connected with our culinary experiences, new menus, cooking classes, seasonal celebrations, special invitations, and other offerings.

By becoming a guest, you are welcomed into this community. We may use your contact information to manage your reservation and maintain our guest relationship.

We may also invite you to receive promotional communications by email, postal mail, or text message, subject to applicable law and your communication preferences.

Email Communications

We may send promotional emails where permitted by law. Promotional emails will include an appropriate way to unsubscribe, and we will honor opt-out requests as required by law.

Postal Mail

We may send printed invitations, letters, and promotional materials where permitted by law. You may request that we stop sending promotional postal mail by contacting info@hiddengazebo.com.

Text Messages and SMS

We will obtain any consent required by applicable law before sending promotional text messages.

Providing a telephone number for a reservation or becoming a guest does not, by itself, constitute consent to receive promotional SMS messages.

Where separate consent is required, you may choose whether to opt in. The consent request will identify The Hidden Gazebo Eatery and explain the type of messages you are agreeing to receive.

Message frequency may vary, and message and data rates may apply. You may withdraw consent using the opt-out method provided in the message, such as replying STOP where supported.

Opting out of promotional communications will not prevent us from sending necessary reservation confirmations, payment notifications, or important service-related messages.

4. Photography, Video, and Marketing Materials

The Hidden Gazebo Eatery may photograph or record its food, garden, dining environment, and special events for use on its website, social media channels, and marketing materials.

Where promotional photography or recording is planned, we will provide notice and a reasonable opportunity for guests to communicate that they do not wish to be photographed or recorded.

We will respect a guest's stated objection and take reasonable steps to avoid including that guest in promotional material. We will seek separate permission where required by law or appropriate for the intended use, particularly for identifiable portraits, interviews, testimonials, or featured promotional content.

Declining promotional photography will not affect a guest's reservation or dining experience.

Where a guest has provided permission for identifiable promotional use, photographs and recordings may appear on our website, social media, promotional materials, and other marketing channels. Online content may be viewed, shared, or reposted by third parties.

Guests may contact info@hiddengazebo.com to ask questions or request that we stop future use of an image. We will review such requests in accordance with applicable law and the practical limitations of material already published or distributed.

5. How We Share Personal Information

We may share relevant information with service providers when reasonably necessary to operate our business.

These providers may include:

• Reservation and event-booking platforms.

• Payment-processing providers.

• Website hosting and technical service providers.

• Email and customer-communication services.

• Marketing, analytics, or website-support providers, where used.

• Professional advisers or government authorities when disclosure is legally required or otherwise permitted.

For example, a booking platform may receive your name, contact information, reservation details, and payment-related information to complete your booking.

Service providers may process information under their own privacy terms and applicable agreements.

We do not sell personal information for money. Certain online advertising or analytics activities may be considered a sale or sharing under applicable privacy laws, depending on the technologies and arrangements actually used. We will provide any legally required disclosures and choices for those activities.

6. Cookies and Analytics

Our website or its service providers may use cookies, pixels, or similar technologies to support website functionality, understand website usage, measure marketing performance, or improve the visitor experience.

The technologies in use may vary over time.

You may be able to manage cookies through your browser settings and, where available, our website's cookie-preference controls. Disabling certain technologies may affect website functionality.

If we use analytics or advertising technologies that trigger additional legal obligations, we will provide the disclosures and controls required by applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including managing reservations, maintaining business and tax records, resolving disputes, and complying with legal obligations.

Retention periods vary according to the type of information, the purpose for which it was collected, and applicable legal requirements.

We may retain limited records after a booking has ended when reasonably necessary for accounting, legal compliance, or legitimate business recordkeeping.

8. Information Security

We use reasonable measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure.

Where third-party platforms process information on our behalf, their security practices and policies may also apply.

9. Your Privacy Rights

Depending on where you live and whether applicable legal requirements are met, you may have rights concerning your personal information.

These may include the right to:

• Request information about the personal information we collect and use.

• Request access to or a copy of certain personal information.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Opt out of certain sales, sharing, or targeted advertising activities where applicable.

• Limit certain uses of sensitive personal information where applicable.

• Receive equal service and pricing for exercising applicable privacy rights.

These rights are subject to legal exceptions and limitations. We will review privacy requests in accordance with applicable law.

How to Submit a Privacy Request

To ask a privacy question or submit a request, contact:

Email: info@hiddengazebo.com
Phone: 619-450-9876

Please describe your request and provide enough information for us to understand and respond to it. We may need to verify your identity before fulfilling certain requests.

We will respond within the time required by applicable law.

10. Children's Privacy

Our website and reservation services are intended for individuals making or managing bookings, rather than for children to use independently.

We do not knowingly collect personal information directly from children through our website for independent marketing purposes.

Parents or guardians who believe a child has submitted personal information to us may contact us to discuss the matter.

Information necessary to arrange a family reservation may be provided by a parent or guardian.

11. Third-Party Websites and Booking Platforms

Our website may link to third-party reservation services, payment processors, social media platforms, and other websites.

When you interact with those services, their own terms and privacy policies may apply. We do not control the privacy practices of independent third parties.

We encourage you to review the applicable policies before submitting information through an external platform.

12. Changes to This Privacy Policy

We may update this policy as our business practices, technologies, services, or legal obligations change.

The updated policy will be published on our website with a revised effective date.

13. Contact Us

For questions about this Privacy Policy or how your personal information is handled, contact:

The Hidden Gazebo Eatery
Website: www.hiddengazebo.com
Email: info@hiddengazebo.com
Phone: 619-450-9876

Thank you for trusting us with your information and allowing us to be part of your dining experience.